Student Device Distribution Information
- First lost charger is replaced from campus stock.
- Second and beyond are charged $15/per charger (subject to updates) OR student replaces it.
- First incidental damage or lost device is replaced from campus stock.
- Second and beyond are charged $50/per device (subject to updates).
Chromebook or iPad Lost or Stolen?
Look for it for TWO days. Use this list:
Look all over the places where you live/stay. Examples: under the bed, in the laundry basket,
on bookshelves, under piles of paper, near the front door, behind couch cushions, etc.
Look in every car you’ve been in, including checking the trunk and under the seats.
If you have been to anyone else’s house, ask them if they’ve seen it.
Empty your backpack or any other bags you might have used, and look inside your binders.
(Sometimes Chromebooks get hidden inside other belongings!)
If you still can’t find your Chromebook after two days...
Call your Campus Device Manager, Ingrid Thomas, at 512-414-2537 or the Family Support Line (512-414-9187) and ask them to report the device as lost or stolen.
They may ask you for this information when you call:
Date and time you lost it (as close as you can remember)
Do you think it’s LOST or that someone STOLE it?
Address of where loss occurred, if you have an idea
Any other details about where/how you lost it?
Student’s ID number
Parent’s phone number