District Device Distribution Information
Update to AISD Technology Curbside locations...
Students and staff will be able to return or exchange AISD student/staff devices and peripherals such as Chromebooks, iPads, laptops, hotspots, or chargers!
Each location will run Monday-Thursday, beginningJune 7th and endingJuly 29th!
The locations and updated hours are as follows:
Andrews Elementary, 6801 Northeast Dr. Austin, TX 78723, 9 AM - 2 PM
Crockett High School, 5601 Manchaca Rd, Austin, TX 78745, 1 PM - 5 PM
If you have any questions, please contact the Help Desk at 512-414-4357 (students) or 512-414-8324 (staff)!
Thank you for all your hard work this year. Have a happy, safe, and healthy summer!
Chromebook or iPad Lost or Stolen?
Look for it for TWO days. Use this list:
Look all over the places where you live/stay. Examples: under the bed, in the laundry basket,
on bookshelves, under piles of paper, near the front door, behind couch cushions, etc.
Look in every car you’ve been in, including checking the trunk and under the seats.
If you have been to anyone else’s house, ask them if they’ve seen it.
Empty your backpack or any other bags you might have used, and look inside your binders.
(Sometimes Chromebooks get hidden inside other belongings!)
If you still can’t find your Chromebook after two days...
Call your Campus Device Manager, 512-414-2537 or the Family Support Line (512-414-9187) and ask them to report the device as lost or stolen.
They may ask you for this information when you call:
Date and time you lost it (as close as you can remember)
Do you think it’s LOST or that someone STOLE it?
Address of where loss occurred, if you have an idea
Any other details about where/how you lost it?
Student’s ID number
Parent’s phone number